Process and customer journey mapping
The work starts with the current process, the intended outcome, and the handoffs that need to happen between website and business systems.
Service / 04
Practical automations that support communication, lead qualification, and repetitive business processes after a customer takes action.
The work starts with the current process, the intended outcome, and the handoffs that need to happen between website and business systems.
Webhooks, APIs, and automation tools can connect lead capture, communication, reminders, and other repetitive steps.
AI agents and voice agents can be considered where they support a defined communication or qualification task within the broader system.
Automation is scoped to the business need; exact integrations and platform choices depend on the systems already in use.
Next step